ClaroFlow Privacy Policy

Effective Date: February 18, 2026

Digify Platforms, Inc. ("Company," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, and protect information when you use ClaroFlow.

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1. Information We Collect

A. Account Information

• Name
• Email address
• Company name
• Billing details

B. Customer Data

Documents and structured data uploaded to the platform.

C. Usage Information

• IP address
• Device and browser information
• Log data
• Interaction analytics

2. How We Use Information

We use information to:

• Provide and maintain the Service
• Process documents
• Provide customer support
• Process payments
• Improve platform functionality
• Maintain security
• Comply with legal obligations

3. Data Processing Roles

For Customer Data:

• You are the Data Controller
• Digify Platforms, Inc. acts as Data Processor

We process Customer Data solely to provide the Service.

4. GDPR (European Economic Area)

If you are located in the EEA, UK, or Switzerland:

Legal Bases for Processing

We process personal data under:

• Performance of a contract
• Legitimate interests (platform improvement and security)
• Legal obligations

Your Rights Under GDPR

You may have rights to:

• Access your data
• Rectify inaccuracies
• Request deletion
• Restrict processing
• Data portability
• Object to processing

You may contact us at support@getclaroflow.com to exercise these rights.

You also have the right to lodge a complaint with your local supervisory authority.

5. International Data Transfers

We are based in the United States. Data may be transferred to and processed in the U.S.

Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs).

6. Data Sharing

We do not sell personal data.

We may share data with:

• Cloud hosting providers
• Payment processors
• Analytics providers
• Security and infrastructure providers
• Legal authorities when required

All service providers are contractually obligated to safeguard data.

7. Data Retention

We retain:

• Account data while your account is active
• Customer Data according to account settings and legal requirements
• Backup data for a limited period

You may request deletion at any time.

8. Security

We implement:

• Encrypted data transmission (HTTPS)
• Access controls
• Secure cloud infrastructure
• Monitoring and logging

No system can guarantee absolute security.

9. AI and Model Transparency

ClaroFlow uses automated systems and machine learning technologies to extract and structure data from documents.

Important points:

• AI is used to assist in data extraction.
• Results are probabilistic and not guaranteed 100% accurate.
• Customers are responsible for reviewing extracted data before reliance.
• Customer documents are not used to train public AI models.
• We do not sell or share Customer Data for advertising purposes.

ClaroFlow uses AI solely to provide and improve the Service.

10. Children's Privacy

ClaroFlow is not intended for individuals under 18.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance.

12. Contact Information

Digify Platforms, Inc.
2248 Broadway #1516
New York, NY 10024
United States
Email: support@getclaroflow.com